Terms of Service

Last updated: July 16, 2026

These Terms of Service ("Terms") govern your use of CompanyBrain ("Service"), operated by CompanyBrain ("we", "us"). By creating an account or using the Service, you agree to these Terms.

1. The Service

CompanyBrain is a software-as-a-service platform that allows companies to upload documents and enable their employees to ask questions, receiving AI-generated answers sourced from those documents. The Service is provided on a subscription basis.

2. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. Each company workspace is managed by one or more administrators who control access for their team. You must be at least 18 years old to use the Service.

3. Subscriptions and Billing

The Service is offered on a monthly subscription basis. Plans and pricing are described at usecompanybrain.com. A 7-day free trial is provided to new accounts with limited usage (10 questions, 10 MB storage). After the trial, a paid subscription is required to continue using the Service.

Subscriptions renew automatically each month until canceled. You may cancel at any time through the billing portal. No refunds are provided for partial months. Payments are processed by Stripe and are subject to Stripe's terms.

We reserve the right to change pricing with 30 days' notice to existing subscribers.

4. Acceptable Use

You agree not to:

• Upload documents containing illegal content, malware, or content that violates third-party rights
• Attempt to circumvent usage limits or access other companies' data
• Use the Service to generate content intended to deceive or harm others
• Reverse engineer, resell, or sublicense the Service
• Use automated scripts to abuse the Service beyond reasonable use

5. Your Content

You retain ownership of all documents and content you upload. By uploading content, you grant us a limited license to store, process, and transmit it solely to provide the Service. We do not use your content for any other purpose, including training AI models.

You are responsible for ensuring you have the right to upload any documents you provide and that doing so does not violate any applicable laws or third-party rights.

6. AI Limitations

CompanyBrain uses AI to generate answers from your uploaded documents. While we design the system to only answer from your documents, AI systems can make mistakes. You should not rely solely on CompanyBrain for critical legal, medical, financial, or safety decisions. Always verify important information with qualified professionals.

7. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms.

8. Service Availability

We aim to provide a reliable service but do not guarantee 100% uptime. We may perform maintenance that temporarily interrupts the Service. We are not liable for losses resulting from service interruptions.

9. Termination

You may terminate your account at any time. We may suspend or terminate accounts that violate these Terms. Upon termination, your data is retained for 30 days before deletion.

10. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, secure, or meet your specific requirements.

11. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes. Continued use of the Service after changes constitutes acceptance.

13. Contact

Questions about these Terms? Contact us at legal@usecompanybrain.com.